Best B2B Payments Experience
This award honors a manufacturer or distributor that has improved how customers pay, delivering a seamless, flexible, and reliable payments experience across the B2B buying journey. The recipient removes friction by aligning processes, systems, and customer needs.
Eligibility / Definition
Open to all entrants — no specific revenue threshold applies to this category.
Submission Guidance
Demonstrate measurable improvements in conversion, cash flow, customer satisfaction, and payment performance.
Key Focus Area for Assessment
Payment Experience & Usability: Ease, clarity, and speed across checkout, invoicing, and account management.
Payment Methods & Flexibility: Options reflecting B2B buying, including credit terms, cards, and account-based purchasing.
Integration & Process Efficiency: Connections between payments, eCommerce, ERP, and financial systems.
Cash Flow & Financial Performance: Improvements in payment speed, DSO, or working capital.
Risk & Credit Management: Better credit management while controlling financial risk.
Business Impact: Increased conversion, order values, payment speed, or customer retention.
Entrants, irrespective of their size, are encouraged, where possible, to provide evidence, data, case studies, and testimonials to fortify their submissions.
